Vivi has a complete report system. Report anything positive or negative, even if it sems not report worthy. Or if has absolutely nothing to do with our company. Please report. It’s how we grow, become aware, get informed, make improvements, and make proper assessments efficiently. So please, feel free to report anything, whether you have an account with us or not. All reports (true and false) will be handle accordingly by our investigation department. Personal details are not required, but it always helps. Thank you, and stay safe.